Contributor
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2 Messages
I have an S5 active. Since the lollipop update WIFI connectivity has problems.
It often does not connect properly. I have to turn wifi off and on again before it will connect.
Contributor
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2 Messages
It often does not connect properly. I have to turn wifi off and on again before it will connect.
Accepted Solution
Official Solution
Busternutt
Professor
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3.2K Messages
9 years ago
Perform a backup, then factory reset & clear the cache, then restore. This has proven to fix 9 out of 10 issues after the update. You might try disabling Smart wifi first and see if that helps, as the app has been a problem in some devices.
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mikedmeyer
Contributor
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2 Messages
9 years ago
Hmm. I know how to do those things on a rooted phone, but this one's not. How do you backup and restore a non-rooted phone?
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Busternutt
Professor
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3.2K Messages
9 years ago
Download the Samsung app (was called Kies, something else now) to a laptop and use a USB cable to backup to the laptop.
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