How to factory reset with broken display? (Galaxy S4)
Samsung Galaxy S4 (SGH-I337). I'm going through the damaged phone return process and I am instructed to do a factory reset of my damaged device. The screen is completely unusable. I tried to do a factory reset from my computer using Kies 3 and it was unsuccessful many times. The message this program usually gave me was that it could not identify my device and no internet searches for my problems were helpful either.