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AT&T related help: Get higher voice quality with AT&T HD Voice
How do I unblock a blocked caller?
Somehow a friend was blocked in the AT&T Active Armor app and I can't unblock him. I keep getting the error message "we have hit a snag, let's try this again." How do I remove them?
2 months ago
We surely want to help you with unblocking your friend through the AT&T ActiveArmor app, @yenle200.
First we want to make sure your app is updated to the latest software versions. If you're using an iPhone, you'll need to follow these steps:
If you're using an android device, follow these steps:
If you're still expieriencing errors with the app, you'll need to report these issues and submit a request to app support.
We hope we we're able to guide you in the right direction by helping and thanks for contacting the AT&T Community Forums for help.
Lynn, AT&T Community Specialist