
Contributor
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2 Messages
Galaxy S5 Active Problems since 4.4.4
Hopefully, someone can help me. My screen won't time out anymore! I've tried changing the display settings, but it will still stay lit until I physically turn the screen off.
Also, I am having a problem with charging the phone. At times, the phone will not charge at all unless I hook it up to the computer first, then transfer it to the wall charger. None of the issues happened until I updated to 4.4.4.
Suggestions?
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jonna0812
Teacher
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20 Messages
9 years ago
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firenemesis7
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1 Message
9 years ago
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Dustythoendel
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2 Messages
9 years ago
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drerocs
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2 Messages
8 years ago
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Lilybell2
ACE - Professor
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2.1K Messages
8 years ago
Wiping the cache partition will often clear up problems that occur after a firmware update. It's a simple procedure, fast and easy to do, and it won't remove your data. There's an instructional video here.
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Lilybell2
ACE - Professor
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2.1K Messages
8 years ago
I suggest you first try wiping the cache partition, which may help your charging issues as well as other problems. You'll find a link to an instructional video in my post above. If that doesn't clear up your problem with the screen staying on, then you can check Developer Options to see if "Stay awake" is selected.
Developer Options is a hidden selection. In order to make it visible, follow the instructions here.
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