New Member
•
1 Message
Did my '24 hours unlock confirmation' go through normally?
Request number is [Personal Request Information Removed]
.
The status is pending, so I wonder if it's been processed normally.
New Member
•
1 Message
Request number is [Personal Request Information Removed]
.
The status is pending, so I wonder if it's been processed normally.
Accepted Solution
Official Solution
ATTHelp
Community Support
•
225.7K Messages
7 months ago
Hello, @@annalee1999. Thank you for reaching out to us about your device unlock request. We would be happy to help you.
If the status of your unlock request says pending, this means it has been submitted, and we are working on it. If it is approved, you will get an email stating so and also giving you any instructions in order to unlock your device. Make sure you check your spam and junk folders, sometimes these emails can get routed there.
Let us know if you have any other questions or concerns. We are here to help!
TT, AT&T Community Specialist
0
0