Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
The Samsung Galaxy S24
Fel1776's profile

Contributor

 • 

1 Message

Friday, May 12th, 2017 8:01 PM

$200 Visa Reward for Samsung Galaxy S6

Ordered phone in Feb on next plan was advised I would get a $200 Visa Reward and still haven't received this.  I can't check the status online because I never got the card to activate. I have called multiple times and chatted only to be directed somewhere else and no one knows how to help me.

Community Support

 • 

232.3K Messages

7 years ago

Hello there @Fel1776!
 
Thank you for joining us in the Community Forums. When you participate in any promotion, the expectations are certainly high. I would also be concerned if I had yet to receive my reward card.
 
In order to better assist you, I will need to conduct some additional research on my side. Please expect to see a private message from me shortly. This will appear in your Forums Inbox.
 
I hope to work together soon!
 
Shenoah, AT&T Community Specialist
 

Contributor

 • 

1 Message

7 years ago

I also purchased the Samsung Galaxy S6 on February 5, 2017 - but did not receive the promised visa reward.  Could you please tell if this issue has been resolved or who I should contact?  General customer service is unable to assist.

Spoiler

 

Community Support

 • 

232.3K Messages

7 years ago

Hello @fishhead2626,
 
Thank you for reaching out on the Community Forums.  We would be happy to look into $200 Visa gift card promotion.  Please send your full name, account number, contact number and details of your issue to @ATTMobilityCare
 
We look forward to working with you, and I hope you have a marvelous rest of your week!
 
Shenoah, AT&T Community Specialist
 

Contributor

 • 

2 Messages

7 years ago

I also purchased the s6 for the 200 gift card back in march and still haven't received anything. I have called numerous times just to be told it should be arriving.. but everytime I call I'm always told that no gift card has been processed.. I just want the gift card or I don't want the phone

Community Support

 • 

232.3K Messages

7 years ago

Hello @lildeuce2728
 
I understand how important it is you receive your $200 gift card and I am happy to check into this for you. Please send your full name, account number, contact number and details of your issue to @ATTMobilityCare.
 
Have a fantastic rest of the day!
 
Shenoah, AT&T Community Specialist
 

Contributor

 • 

2 Messages

7 years ago

I have sent an email and still talked to numerous people about the gift card I was promised and still no gift card in the mail..is this how att does business

Tutor

 • 

3 Messages

7 years ago

Hello, guys. After reading the whole post, we can get solutions to deal with the trouble quickly and safely. Thanks for your nice sharing. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.