5GB of Hotspot Data With an Unlimited Plan
M

New Member

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4 Messages

Monday, October 11th, 2021 11:10 PM

Problems to activate roaming on my prepaid

Hello, got a prepaid device. I already activated the device in my destination, got a plan here and also bought the roaming pack (Internatinal travel) but I still have no coverage. What should I do to activate it? Did I miss a step?

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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63.1K Messages

1 year ago

Prepaid does not roam in Paraguay regardless of what plan you have. If your friends have ATT and are able to roam in Paraguay, they have postpaid service, not prepaid.

sandblaster

ACE - Expert

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63.1K Messages

1 year ago

Where are you? Prepaid only roams in select countries.

New Member

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4 Messages

1 year ago

I'm in Paraguay

sandblaster

ACE - Expert

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63.1K Messages

1 year ago

Sorry, prepaid does not roam in Paraguay. That international travel add-on only works in select European countries.

New Member

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4 Messages

1 year ago

Thank you for the quick response. I thought it worked here, I checked their website but I probably missed something or maybe it works with another plan, I have some friends who use it here and recommended it.

(edited)

New Member

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4 Messages

1 year ago

Oh, now I see the problem. Thank you so much! :)

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