New Member
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4 Messages
Prepaid Esim not working
I have activated my esim and my account is active but calls, texts, and data are temporarily unavailable on my settings. I already used the esim activation kit as well. My phone is a Google pixel 6 and it should work.
formerlyknownas
ACE - Sage
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110.8K Messages
4 months ago
You paid?
Ported a number?
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ClamChowder
New Member
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4 Messages
4 months ago
Yeah I've paid for a plan, and the account shows my sim is active but on my device it's not working.
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ClamChowder
New Member
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4 Messages
4 months ago
Yeah I've paid for a plan and on my account it says the sim is active but not on my device.
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formerlyknownas
ACE - Sage
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110.8K Messages
4 months ago
And the second question?
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ATTHelp
Community Support
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221.1K Messages
4 months ago
Hello ClamChowder, we're here to help you with your Esim.
Let's meet in a Direct Message so that we can troubleshoot your device. Please check you Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
Looking forward to speaking you!
Carlton, AT&T Community Specialist
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ClamChowder
New Member
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4 Messages
4 months ago
Nope, I got a number from the plan.
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