New Member
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2 Messages
Plan switch
Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit
New Member
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2 Messages
Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit
Accepted Solution
Official Solution
ATTHelp
Community Support
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215.3K Messages
2 years ago
We're here to provide more information about switching your PREPAID EBB plan @Shaeboat25.
We suggest that you switch your EBB prepaid plan at the end of your 30 day monthly plan. If you switch before then, you will lose any payment that has been made for that month and will be charged an additional monthly plan at full price.
If you need further assistance you can reach out to our team who handles this by dialing (866) 986-0963.
We hope this helps! Thank you for contacting AT&T Community Forums.
Samantha, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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107.4K Messages
2 years ago
@Shaeboat25 read At&t reply carefully. If you switch your plan before your 30 days are up, you will lose your current plan and have to pay out-of-pocket just start the $65 plan. Switch when your 15 gigs runs out, or day 28/29
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