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Meenag387's profile



1 Message

Sun, May 26, 2019 9:47 PM

Multi Line Error

I just activated two phone lines on AT&T prepaid and tried to link them and got this error




This subscriber is not eligible to join your multi-line account.



Help please!



Community Support


195.4K Messages


Allow us to assist, @Meenag387!


As detailed here, we advise signing in to one of the accounts to change it from a Multi-Line account to a single account. Once completed, please wait about a day for the change to process before attempting to add the line to your Multi-Line account.
We hope this helps.
Lar, AT&T Community Specialist

New Member


12 Messages


See this post for possible resolution

Multi line error resolution

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