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1 Message
Mon, Jun 27, 2022 4:26 AM
International prepaid plan
I am in Panamá and am unable to connect to any towers or use my phone! I have purchased the international plan. Can someone please help me
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Official Solution
sandblaster
ACE - Expert
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58.8K Messages
2分前
@Constructive is correct, prepaid does not roam in Panama. The international travel add-on only works on these countries:
AT&T PREPAIDSM International Travel Add-On
Countries
Andorra
Anguilla
Antigua
Barbados
British Virgin
Cayman
Dominica
England (U.K.)
France
Grenada
Germany
Gibraltar
Great Britain (U.K.)
Ireland
Italy
Jamaica
Montserrat
Northern Ireland (U.K)
San Mario
St. Kitts/Nevis
St. Lucia
St. Vincent
Scotland (U.K.)
Spain
Turks and Caicos
United Kingdom
Vatican City
Wales (U.K.)
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Constructive
Employee
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28.6K Messages
2分前
not sure if prepaid roams in panama. @sandblaster @formerlyknownas ?
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sandblaster
ACE - Expert
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58.8K Messages
2分前
If you bought a different prepaid international plan, those plans are only for international calls from the US.
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Fl_retire
ACE - Professor
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2.6K Messages
2分前
Prepaid does not roam in Panama. Roams in Canada, Mexico, certain European countries and a few Caribbean countries. Link below shows coverage.
https://www.att.com/maps/wireless-coverage.html?tab=prepaid
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ATTHelp
Community Support
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195.7K Messages
2分前
Hello @Cluck22, we understand the importance of staying connected while traveling abroad.
In addition, to the information provided by @formerlyknownas. The Prepaid International roaming option is not available in Panama. Check out a full list of countries that are included in the add-ons as well as the pay per minute rates.
If you still have questions about your Prepaid Traveling plan, to best serve you while out of the country; please call +1.314.925.6925 (free from device). Thank you for reaching out to AT&T Community Forums.
Alasani, AT&T Community Specialist
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Constructive
Employee
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28.6K Messages
2分前
Alasani you need to update your copy and paste, @formerlyknownas hasnt responded to this thread and the pay per use plans were retired
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formerlyknownas
ACE - Sage
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98.6K Messages
2分前
🧚🦸🧞
I'm everywhere. Even when I'm not.
😂🤣😂🤣
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sandblaster
ACE - Expert
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58.8K Messages
2分前
@Constructive In fairness, ATTHelp said “pay per use rates”, that’s not the same as pay per use plans. You still pay by the minute for international calls from the US unless you have an international calling plan. Of course, that has nothing to do with the OP’s question.
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