New Member
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2 Messages
International add-on to AT&T prepaid plan not working in greece
I purchased the $35 (5day) international add-on for my wife's AT&T Prepaid plan. She has an iPhone with the correct SIM card. She's in Greece now (Athens) and say's it's not working. She's getting a message saying she's got no phone service. How do I turn it on?
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Official Solution
formerlyknownas
ACE - Sage
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113.5K Messages
2 years ago
The list of covered countries does not include Greece.
Countries
Andorra
Anguilla
Antigua
Barbados
British Virgin
Cayman
Dominica
England (U.K.)
France
Grenada
Germany
Gibraltar
Great Britain (U.K.)
Ireland
Italy
Jamaica
Montserrat
Northern Ireland (U.K)
San Mario
St. Kitts/Nevis
St. Lucia
St. Vincent
Scotland (U.K.)
Spain
Turks and Caicos
United Kingdom
Vatican City
Wales (U.K.)
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Accepted Solution
rschmidtberg
New Member
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2 Messages
2 years ago
I solved the problem by switching from a Prepaid to a Postpaid plan. Now works fine.
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formerlyknownas
ACE - Sage
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113.5K Messages
2 years ago
Information on covered countries is available, as well as a coverage map
https://www.att.com/prepaid/international-calling/
https://www.att.com/support/article/wireless/KM1387490/
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formerlyknownas
ACE - Sage
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113.5K Messages
2 years ago
Can't imagine how that was done while she was in Greece, but that would be the solution.
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