Black Friday deals questions not answered
I am wondering why ATT offers free phones but you need to change your phone number in order to be able to get that deal. That does not make sense to me.
If you are willing to pay for the service why do you need to change the phone number?
I hope a person working for ATT can answer this question for me.
I called into customer service and Jules the person I spoke with told me that she did not know the answer to my question. I do understand that she is not the person who creates the promotions.
I am not upset.
Who else can I talk with about this besides in this forum? I know about the feedback link on the ATT website but it seems to be for the website not about accounts or anything else.