Everyone gets our best deals on every smartphone - Black Friday gift deals are still here!
5GB of Hotspot Data With an Unlimited Plan
jeffreyw1's profile



8 Messages

Sun, Sep 18, 2022 10:23 PM

What's the Story on iPhone 14 eSim Activation for Prepaid Plans?

Got my iPhone 14 today. The eSim wouldn't activate. Called Customer Support, they said go to an ATT store. I went to a store, they couldn't activate it. They said eSim activation is hit or miss with new iPhones. They said try later. What's the story? Does anyone have a status?


ACE - Scholar


580 Messages

2 months ago

I've read reports about servers being overloaded due to demand from a new phone. That may be the case for you.

I've seen many posts online of people successfully doing it.  So it is possible.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.