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EmperorKJ's profile

New Member


5 Messages

Monday, February 27th, 2023 9:38 PM

Trying to get Android 12 for my 5g phone.

I've had my AT&T RADIANT MAX 5G for 2 years now. I've been stuck on Android 11 since I bought it. I've been waiting for a software update for it, but it has never happened. How can I receive the update? 

Accepted Solution

Official Solution


Community Support


215.5K Messages

3 months ago

Hello, @EmperorKJ. Thank you for reaching out to us about updating your device's software.


The most up-to-date Android version for your device, at this time,  is Android 11.  You can view this here on our support page about the Software Version for your AT&T RADIANT Max 5G. Here, you can also find information about how to view your current software version, which we understand you have already done before reaching out to us, but you can also see how to check for updates!


Thank you for using AT&T Community Forums!


TT, AT&T Community Specialist

New Member


5 Messages

1 month ago

Who do I need to contact to get a software OS Update to Android 12 for my AT&T RADIANT MAX 5G? You would think that a 5g phone would get at least ONE software update. I've had my phone for nearly 2 years now. AT&T makes the worst phones because they never get a OS software update. 

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