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laurariddle97's profile

New Member


1 Message

Wed, Jun 15, 2022 6:19 PM

Need Unlock code for my Alcatel device

I need a network unlock code for my android Alcatel how do I get one

Accepted Solution

Official Solution


Community Support


196.2K Messages

2 m前

Thank you for reaching out @laurariddle97 about your device unlock code.


Due to our recent 3G shutdown AT&T has listed compatible devices that will still work on our upgraded network. Therefore, a few general steps are required of device unlocks as follows:

Prepaid / GoPhone®

  • The device must be active for at least six months of paid service.
  • The device must be designed for use on, and locked to, the AT&T wireless network. 
  • It must not be reported lost or stolen.
  • It’s not associated with fraudulent activity.

Visit our Unlock Support page for the full requirement list. You are able to submit your device unlock on AT&T device unlock website. The number of attempts to unlock the device varies by manufacturer and model. For details, you can review the device unlock instructions.


Please let us know if the information we shared with you here has been helpful for you. 


Ashley, AT&T Community Specialist

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