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jmcgahan's profile

New Member


1 Message

Wednesday, February 1st, 2023 2:07 AM

Need Transfer Pin Number

I keep getting message that from their *7678 pin transfer service:  Device not eligible to get text messages when I try to get a transfer pin so I can leave AT & T and go to another carrier.  When I call AT & T their automated message system keeps disconnecting me before I can get to a representative.  I tried for 5 hours.  When I log into my AT & T account to look for the People and Permissions page its not there.  Any advice you can offer me would be greatly appreciated. 

Accepted Solution

Official Solution

ACE - Expert


64.7K Messages

10 months ago

Transfer pins are for postpaid numbers, not prepaid. Prepaid should use your account pin.

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