Can't call out
I cannot call out on my phone, only receive calls. If I try to make a call, I get redirected to prepaid tiered customer service. No one ever answers after I am put on hold. The Troubleshoot and Resolve Tool wasn't helpful.
This has been going on for two days.
I have a BLU phone. Android version 8.1.0. Model number Vivo XI.
I have the $40 Monthly AT&T PREPAID plan with Auto Pay turned on. There are still 400 minutes of talk available on my plan for the month.
Can you provide details about how to resolve this issue? Thanks!