AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
5GB of Hotspot Data With an Unlimited Plan
davy98's profile



8 Messages

Tue, Sep 20, 2022 4:30 AM

ATT Prepaid on Iphone 14

I just bought the iPhone 14, but I couldn't transfer my number over from my old iPhone with the physical sim. The error message that showed up was this: "There was a problem with the eSIM transfer request from your Apple Device."

How should I troubleshoot this issue and get an eSim to my iPhone 14? 

ACE - Sage


102.2K Messages

3 months ago

Apple info

If that doesn't work you'll have to call or go to an AT&T store to switch

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.