New Member
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3 Messages
Unlock iPhone to sell on ebay
I want to sell my old iPhone on ebay. I've completed the unlock request, and it has been approved. The instructions now say to complete the unlock below:
Using a Non-AT&T SIM Card:
1. Remove your SIM card and insert the new SIM card.
2. Complete the setup process.
Using an AT&T SIM Card:
2. When you have a backup, erase your iPhone.
3. Restore your iPhone from the backup you just made.
My question is, if I sell on ebay, do I need to complete the unlock with a different SIM card before sending to new owner, or will they complete it once they've inserted a SIM card?
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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63.1K Messages
2 months ago
You should complete the unlock yourself with an ATT SIM card before selling just so that you can be sure it is actually unlocked. Rather than doing a backup/restore, just set the phone back to factory settings. You need to erase it before you sell it anyway. After it is erased, it will go through activation again which will complete the unlock.
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Kevinjrr
New Member
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3 Messages
2 months ago
So should I use the SIM card that was already in the phone, or get a new one?
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sandblaster
ACE - Expert
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63.1K Messages
2 months ago
Use the SIM card already in the phone. It will work for Apple activation even if it’s been deactivated and no longer works for cellular service.
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Dcg5621
New Member
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1 Message
2 months ago
I’ve owned this phone for years I get denied because they claim my imei is wrong and the customer service here can F off help here or they won’t like em t their **** store
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ATTHelp
Community Support
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211K Messages
2 months ago
Hello there, @Dcg5621 . We understand how important it is to get your device unlocked, and we'll be happy to help you with that.
Let’s meet in a Direct Message to get started on a resolution for you. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).
In the meantime, please feel free to review the Device Unlock Requirements to be sure your device is eligible for unlock.
You can also find more information about AT&T device unlock requests here in the Forums.
Lastly, note that If the phone was purchased from a non-authorized AT&T retailer or site like eBay then you will need to contact the seller to have them submit the request for unlock.
We look forward to speaking with you.
Thank you for contacting AT&T Community Forums.
Rasheedat, AT&T Community Specialist
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