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jasd3ep's profile

New Member


1 Message

Saturday, September 10th, 2022 9:21 PM

Trade in

Hey I traded in my iphone 11 for 13 pro 4 months ago and I was supposed to get 700$ offer meaning I only had to pay 8 dollars per month , but I am still paying full 27$ monthly bill for my phone for last 4 payments . I don't understand how this works can someone explain


ACE - Expert


62K Messages

5 months ago

The $700 credit is spread out over the 36 month installment plan. As you noted, once credits start your phone payment should be $8. Credits are supposed to start within 3 bill cycles after your trade in is received. If it has been 4 bills, something has gone wrong. Credits should have started by now. Do you have a qualifying unlimited data plan? Anyway, you need to call.

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