Trade in refund process is a scam and ATT is using fraudulent claims
If you sign up for the trade in rebate they will never give you back you money. Tactics:
They will never ship you the box to return.
When you send the phone back with return reciept requested and have prrof of them having the phone, they will claim they do not have it
They will say there was no IMEI number on the phone!
They will say they found the IMEI but you dont qualify
They agree to do refund and then it is never posted to account.
Here is how to get results:
We should all get together and get a (Edited per community guidelines) suit against ATT on the fraud of this program.
Post to every social media place you can.
Protest at the stores.
Let everyone know about this scam!