Everyone gets our best deals on every smartphone - Black Friday gift deals are still here!
Trade In and Get Rewarded!
Jay09's profile

New Member

 • 

1 Message

Tue, Aug 9, 2022 3:48 PM

Some doubts regarding AT&T postpaid family plan

Hi! I  read about the AT&T postpaid family plan that gives you unlimited data, calls and messages. I have some doubts regarding it:

1) Is it the same for hotspot and tethering service?

2) Some companies claim unlimited data and then put some conditions like 4G and 5G data will be 35GB/month. Does AT&T have such conditions too?

3) Is the family plan contractual? Can one member pull out of the plan if they don't like the service? Can everyone in the plan pull out at once? How does it work? 

Thank you for your time. I look forward to hearing from you :)

Accepted Solution

ATTHelp

Community Support

 • 

203.5K Messages

4 months ago

Hi Jay09, we'll be happy to help answer your questions about the AT&T postpaid family plan.

 

You get unlimited data only if you purchase an unlimited data plan. AT&T Unlimited Premium plan includes 50GB of mobile hotspot/tethering data per eligible line per month. AT&T Unlimited Extra plan includes 15GB of mobile hotspot/tethering data per eligible line per month. Unlimited Starter plan includes 3GB of mobile hotspot/tethering data per eligible line per month.

 

After 50GB for AT&T Unlimited Premium15GB for AT&T Unlimited Extra, and 3GB for AT&T Unlimited Starter all tethering data usage for that line, will be slowed to a max of 128Kbps for the rest of the bill cycle.

 

The transfer of billing responsibility option is available if an individual would like switch to their own line.

 

Let us know if this information helps, and thank you for contacting the AT&T Community Forums.

 

Jeff, AT&T Community Specialist

Accepted Solution

sandblaster

ACE - Expert

 • 

60.8K Messages

4 months ago

1) Is it the same for hotspot and tethering service?

Hotspot and tethering are the same thing but no, hotspot data is not unlimited. There are actually 3 different unlimited data plans, each offers a different amount of hotspot data

2) Some companies claim unlimited data and then put some conditions like 4G and 5G data will be 35GB/month. Does AT&T have such conditions too?

No, unlimited means unlimited. However, there may be a threshold were data speeds are subject to slowdown. Again, each plan has a different threshold at when data might be slowed.

3) Is the family plan contractual? Can one member pull out of the plan if they don't like the service? Can everyone in the plan pull out at once? How does it work? 

ATT is no contract. You can leave the plan whenever you want to but be aware the final month of service is not prorated which means you pay for the full month whether you use it or not. If you do want to port out or cancel, do it at the end of the billing month.

Accepted Solution

ACE - Sage

 • 

101.8K Messages

4 months ago

1) Is it the same for hotspot and tethering service?

Same as what?  If asking about hotspot devices, no.  They are not permitted on unlimited data plan.  If you are asking about the hotspot connectivity on your phone it is limited to 50 GB on the Premium plan and 15 on extra, and 3 GB on starter. 

2) Some companies claim unlimited data and then put some conditions like 4G and 5G data will be 35GB/month. Does AT&T have such conditions too?

The Premium plan has no deprioritization threshold. The extra Plan  de- prioritizes at 50 GB.  Starter is always deprioritized 

3) Is the family plan contractual? Can one member pull out of the plan if they don't like the service? Can everyone in the plan pull out at once? How does it work?

No.  Service is month to month. You're only obligation that may extend long-term is if you enter into an installment loan on a phone. Even those can be paid off early.  Please pay attention if you do participate in phone promotions. Currently to get all the benefit of the phone promotions you have to stick around for 36 months.  Canceling Services no different than any other service provider

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.