Phone locked, no response to unlock request, FCC contacted
I will be honest, I am enraged. It has been two weeks and there has been no response about my unlock request, whether approved or denied. I have not gotten a single email about it.
I have contacted the FCC and also an employee at the AT&T office of the president. It has been 5 days since then, and my phone is still locked.
All bills have been paid, the phone has been paid for in full, and I just received my last bill with the amount of $0.00 as the balance. There is no reason that my phone should still be locked.
This is outrageous. I only hope that my experience can help deter anyone from financing or purchasing a phone through this company.