New Member
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1 Message
No sim
I have turned airplane mode on and off, removed & placed back in the SIM card, turned my iPhone 13 on and off. Service returned shortly but has gone back to no sim. Cellular also does not seem to be on. There is no toggle to turn it on. Completely lost on what else to do.
ATTHelp
Community Support
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221.4K Messages
4 months ago
Hello @RudieR75, thank you so much for providing us this information concerning your connectivity with your device. This is not the experience we want you to go through we are here to help!
Please let us invite into a DM to take a further look into for you.
Please check the message box icon in the upper right-hand corner of the page.
Our DM conversation can be found here, and there should be a red dot on the icon indicating that you have a DM.
We look forward to hearing from you.
Brittany,AT&T Community Specialist
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