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petwayr69's profile

New Member

 • 

1 Message

Mon, Jun 27, 2022 6:01 PM

No info on receipt of phone trade in

I recently dropped of two phones at a usps annex. Why can't ATT send a notification of receipt and credit to my account? I used the Pitney bowes - usps tracking and all I get is "its in the facility", which is a bit of a nebulous update
ATTHelp

Community Support

 • 

195.5K Messages

1分前

Hey there wesrayharrison, we're here to help.

Let's meet in a Direct Message to discuss your Trade in devices. Please check your Direct Message Inbox, which is the chat icon next to the bell icon in the upper right corner of the Forums page.
 
In the meantime, you can check the status of your trade-in.

We hope to hear from you!

Carlton, AT&T Community Specialist
ATTHelp

Community Support

 • 

195.5K Messages

1分前

Hey there petwayr69, we're here to help.

Let's meet in a Direct Message to discuss your Trade in devices. Please check your Direct Message Inbox, which is the chat icon next to the bell icon in the upper right corner of the Forums page.

 

 

 

In the meantime, you can check the status of your trade-in.

We hope to hear from you!

Carlton, AT&T Community Specialist
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