Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.
Trade In and Get Rewarded!
jacklivehere's profile

Contributor

 • 

6 Messages

Monday, August 15th, 2022 4:02 AM

iPad mini 6 esim is locked to ATT, need help with ATT to unlock

Hi There

I have iPad mini 6 which has ESIM locked to ATT and not allowing to get activated with any other carrier.  When I try to enter IMEI in AT&T Unlock website its saying , not a AT&T device.

Apple support says iPad mini 6 is locked by ATT and need to be unlocked  by ATT.  Can you help/

ACE - Sage

 • 

118.2K Messages

2 years ago

You have to call AT&T and ask for the carrier reveal program for your iPad

Contributor

 • 

6 Messages

2 years ago

Tried twice already  , agent doesn’t understand at all , 

ACE - Sage

 • 

118.2K Messages

2 years ago

Call 

When you get the automated phone tree use the keywords " cancel service".

This will transfer you to the loyalty department. They should be able to understand what you are asking for when you ask for the carrier reveal program for the iPad.    

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.