Installment plan terminated
I have a device I thought I’ve been paying the installment plans for but on ATT it says it was terminated and has return on it.
I upgraded my device last year from a 12 to the 14 pro max.
it seems like they kept the older device on and that’s what I have paid this entire time without any knowledge.
am I still responsible to pay for the 14 even if it was cancelled by the employee?
Can I return the device and receive my old one?
im not happy with ATT and would like to switch I’m paying for service that I hardly get.