How to report a employee for misconduct?
Long story short, I was lied to by an AT&T employee at my local SAMs Club kiosk and ended up agreeing to upgrade to a new phone they told me would be free and my bill would be cheaper. Come to find out that was not true and after an hour and a half on the phone with your company I was basically told to go kick rocks and there was nothing they could do to make it right.
After that call I sent a text to the employee that I worked with and told him the situation and that I felt like I was lied to by him and his partner. All I got back was a Ha! Ha! Emoji. I would like to formally report him but can't figure out how to do that. Can someone help me do that?