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leerobin61's profile

New Member


1 Message

Tuesday, August 9th, 2022 3:08 PM

How to get ATT to contact Newgistics regarding LOST PHONE

I sent back an unused Galaxy Samsung, paid outright $760, to ATT.  Newgistics site shows it bouncing around the country for a year!  ATT only just confirmed they never got the phone after months of calling.   So Pitney Bowes owns Newgistics.  They told me that I need get ATT to contact them about my phone, as ATT is their customer.  Does anyone know of a number or email or address for ATT so I can get someone to contact Pitney Bowes about the whereabouts of my phone?  I would like my money back, though I highly doubt anyone on the planet cares.   Thank you.

Community Support


221.4K Messages

1 year ago

Hello, @leerobin61. Thank you for reaching out to us regarding your returned equipment. We want to get you pointed in the right direction for assistance.


To inquire about your returned device, please contact  800.331.0500. They will be able to assist you with your returned device. 


We hope this helps. Thank you for choosing AT&T.


TT, AT&T Community Specialist

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