HELP PLEASE - I HAVE BEEN SCAMMED OF MY IPHONE
Hello! I switched to ATT a couple months back and was only getting internet. When the technician was at my house installing the new internet, an In-Home expert showed up and started selling me on new stuff. I liked what she was telling me, and ended up trading in my iPhone, and buying a new one for "$7" a month or so I thought. She told me I could turn it in within the same month I got the new phone so I did so about 2 days after she came to my house. She told me that she would meet me in between runs of other homes so I could give her my phone. I met up with her and gave her the phone, to which she said give it 1-3 billing cycles and the credits will appear for the phone. After waiting and seeing the credits weren't applied, I called ATT multiple times and each time they said there was no record of my phone ever being turned in. Now every time I call they tell me some (Edited per community guidelines) that they filed a claim and I would get a response but I never do so and am stuck paying $40 a month for the phone.