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2barefeet's profile

New Member


1 Message

Thursday, May 25th, 2023 5:24 PM

Great Customer Service!

Recently upgraded my phone and my son's phone and made some account changes. Best customer services ever by the Sales Rep: Kaden D
2220 Abbott Rd, AT&T STORE - Suite A, Anchorage, AK 99507. He was professional and explained everything clearly, made sure I knew all the options, and was patient while everything transferred to our new phones. He was so knowledgable and kind. The entire store seems to support one another and enjoy working together! I was very impressed.

I did have to call customer support a few days later for questions and navigation help with some account changes I'd made. Lydia was so patient and professional. There wasn't actually anything wrong - except user error on my part! She spent 20 minutes helping me out and was a joy.

Thank you Kaden and Lydia!

~Angie G.

Community Support


221.1K Messages

4 months ago

Thank your providing us with the great experiences you had while in and out the store @2barefeet, and we'd be happy to submit this feedback for you.


Based on the details you've provided, we'll need to bring you into a Direct Message for further help with escalating your feedback. Please check the message icon in the upper portion of the page and reply. 


We look forward to hearing back from you, and we appreciate your feedback!


Thanks for contacting the AT&T Community Forums.


Lynn, AT&T Community Specialist



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