February Network Changes and ETF for BYOP
I am fairly new to ATT. I am only in my second month of service.
I did not get a phone from ATT when I switched. I bought a new phone at full retail from Best Buy, as I prefer my device be unlocked and fully owned and free to do as I wish with it. Old habits.
My previous phone was not compatible with ATT. Not to mention expecting a down payment of $500+ for a phone that is $699...that's not a down payment, that's a sale price.
So the point is, I bought a new phone. Switched to ATT at a store location. They setup the sim and the phone for me, straight out of the box.
A week ago, out of nowhere, my phone stops working and I find out that it will not be compatible come February, so they just cut it off. This is something I should have been informed of when I started service, not at random and with no warning.
So now I am wondering, since I came with my own device and was not informed of the coming changes that would impact my service, will I be charged termination fees should I choose to go elsewhere? And why wouldn't anyone instruct workers to check a customers phone model against their list and inform them prior to initiating service that at some random point, it would simply stop working?
And yes, I know some are getting replacements from ATT. But I have also read ahead and seen what people are getting or expecting and never received. Not interested in the hassle for something that should've been explained prior to taking my money.