Hurry! Find the perfect gift today! Everyone gets our best deals on any smartphone!
Trade In and Get Rewarded!
zee_hall's profile

1 Message

Friday, August 11th, 2023 4:56 AM

Can I use a Zenfone 10 on AT&T?

Is there a way to use a Zenfone 10 on AT&T? I bought an unlocked, international version of the Zenfone 10, and can't get it to make calls. Apparently it is not on the list of AT&T approved phones. An AT&T support rep told me that the IMEI number doesn't show any history or even the make/model, only that I tried making calls with it a couple days ago using my usual AT&T sim card. She told me it was a "ghost phone." She also said it was showing up as a 3G phone, although it should go to 5G. (My area only supports 4G anyway.) Verizon couldn't make it work either. Is there a setting I can change to make it work?

Former Employee

 • 

32.9K Messages

4 months ago

It’s not compatible with AT&T it’s not on the white list 

ACE - Sage

 • 

113.3K Messages

4 months ago

Nope.  

North American versions usually our approved for use on AT&T. There is an IMEI check

https://www.att.com/buy/byod/identify?devicetype=phone

Not finding what you're looking for?