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Can I use a Zenfone 10 on AT&T?
Is there a way to use a Zenfone 10 on AT&T? I bought an unlocked, international version of the Zenfone 10, and can't get it to make calls. Apparently it is not on the list of AT&T approved phones. An AT&T support rep told me that the IMEI number doesn't show any history or even the make/model, only that I tried making calls with it a couple days ago using my usual AT&T sim card. She told me it was a "ghost phone." She also said it was showing up as a 3G phone, although it should go to 5G. (My area only supports 4G anyway.) Verizon couldn't make it work either. Is there a setting I can change to make it work?
Constructive
Former Employee
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32.9K Messages
4 months ago
It’s not compatible with AT&T it’s not on the white list
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formerlyknownas
ACE - Sage
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113.3K Messages
4 months ago
Nope.
North American versions usually our approved for use on AT&T. There is an IMEI check
https://www.att.com/buy/byod/identify?devicetype=phone
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