at&t trade in process.
I did an upgrade of one of my lines with at&t trade in promo. I did upgrade over the phone with CSR. I asked her how to send in the old phone. She told me that in the box that new phone come in will be instructions. So I followed them and put the old phone in that box and gave it to USPS. Address on the return label was "Pitney Bowes Returns Parcel Return Service 56901". I was in at&t store and was talking to one of the salesmen and he told me that it was a mistake and I was supposed to return it in the special "TRADE IN" box. I checked the tracking number and it shows that my phone was delivered to La Vergne TN on Jan 10, 2023. Now I'm worried that my $1000 trade in credit will not be applied. Is there anything I can do to find out if my phone will be delivered to right place and I won't lose my trade in credits?