Att store lost my iPhone 11 Pro Max I used for a trade in. I’m a new customer btw
Went to the att store and switched to att and traded two phone with the 750 trade in bonus. Now they say my trade in wasn’t linked to my number. I didn’t get any paperwork or confirmation numbers from the store I’ve called twice and was told they would look into it. Still no answer from them. Been two months and tired of paying the high monthly payments.how can they just lose someone’s phone?