AT&T cancelled Order for JBL wireless speakers
Respected AT&T -
Order # [edited for privacy – please do not post personal information] was placed: 10:37 PM CDT September 25, 2014.
I have recieved email for cancellation of this order from AT&T, claiming that in not available after 2 weeks of purchase and sale confirmation. But the product is still showing up and available on your website in different color. Please refer the snapshot.
This is absolutely unethical, that your organization is getting false publicity by publishing fake offers on your website. This in violation of consumer rights and I will drag this issue to every consumer forum.
AT&T should be solely responsible for delivery and cannot declare the unavailability of the purchased product and that too after more than two weeks of the purchase. The purchase should have been permissible only till the inventory last for that product. Any mistake made by AT&T in managing that has to be borne by AT&T and should provide the same product (still available on their website in ) at the same purchased price ($10 per unit).
FYI - 2 units (Black) were bought at price $10 each.
Please provide the response asap to avoid any escalation.
Inderpreet [edited for privacy – please do not post personal information]