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mctulsa's profile

Contributor

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1 Message

Mon, Nov 16, 2015 3:19 PM

Closed

really - 15 days to get a technician out?

2 outside cameras totally not working

inside camera - records, but no live feed - due to low bandwidth and it takes 15 days to get a technician out?

totally disappointed

Community Support

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7K Messages

7 years ago

Hello @mctulsa

 

We are listening and want to help you! I am sorry to hear of your installation scheduling issue. We appreciate you trusting us to help keep your home secure. Our Customer Support Leadership would like to look into this matter. Please share a little more information by clicking here to send Digital Life a private message. In your message please include:

 

  • Your name
  • Account number
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  • Contact number

New Member

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7 Messages

1 year ago

Same issue however on the my appointment day no one showed up and I'm now told another 2 weeks 

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