How to Uninstall Digital Life

I had to do the same thing. 😞  It was pretty easy to do but where they anchored the systems have to be patched.  The system is NOT something you take with you, despite what AT&T says.  The customer service on this is inexcusably terrible.

This is an old thread but seems to be the right group to answer this:

I also bought a house with a DLC-100  ATT Digital Life system installed and I am not going to use it so I am going to remove.  They had many cameras also installed and I am trying to trace all the CAT5 that is installed in the house.   I cant find a switch or anything and it seems like the bundle of cat 5 runs together in the basement near that DLC-100 but all the lines are just spliced together.   Is that common practice in installing a digital life system?

@bkuritz

I am not sure of the specifics regarding the installation because each install has its own special circumstances. I can tell you that our installers follow strict industry-standard install guidelines. Also, our cameras are Wi-Fi compatible so most of them would not have Cat-5 cables run to them unless there was an issue with Wi-Fi connectivity. We also are not sure what type of modifications the homeowner may have made.

I hope this information was helpful and answered your question.

I have having this same issue now 2 years later, looks like AT&T never changed their policy. Bought a home with a full system and in order to activate we have to start from scratch. Totally ridiculous. 

@marskh11  Hello. I responded to your other post

@ridgerkollyn 

Is there a Digital Life issue I can assist you with?

Does ATT DigitalLife offer a transfer of responsibility (change name and responsibility) for a current owner to the new owner for continuous service like they do with other ATT products??

@Boogie55

Yes we do! 😊

Please give us a call at 1-855-288-2727 and press option 5. they will be able to take care of everything you need.

Thanks again.