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tariq6910's profile

New Member

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1 Message

Monday, February 28th, 2022 5:48 AM

Can an employee please help me cancel my digital life membership? Disappointed

I have called and waited for hours ....... hours to speak to a representative to cancel my membership but no one picks up the phone. Can an employee please help me cancel this already

Juniper

ACE - Expert

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30.5K Messages

11 months ago

They are not open on Sunday for managing the account. So you must call during their business hours. When you get the voice prompt say "cancel" which should minimize transfers. Like most other services, you call to cancel.

https://www.att.com/support/contact-us/digitallife

Bill & account
Monday - Friday, 7am - 10pm CT
Saturday, 7am - 8pm CT

Community Support

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7K Messages

11 months ago

@tariq6910 

Good morning,

Please try giving us a call this morning at 855.288.2727 and press option 6 to speak with an agent about canceling your Digital Life account. Agents are currently available to assist you.

If for some reason you are unable to get your account canceled, please respond to this post and I will escalate the issue. Thanks again for your patience.

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