New Member
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2 Messages
Unlock device
Greetings, respected members of the company.. I am a person residing in the United Arab Emirates, and I bought a Microsot surface duo device that belongs to your company some time ago. When checking the status of the SIM, it was found that it was locked for reasons from the main user of the device.. I want help on how to unlock it because it is inaccessible to the primary user device, thank you
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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63.9K Messages
3 months ago
To unlock any device, use the unlock portal: https://att.com/deviceunlock
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Bahaa2000
New Member
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2 Messages
3 months ago
Dear, I tried to unlock it, but I was told that the user of the device has installments for a new device, and I am a new user of the device, so why do I have anything to do with it!
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Constructive
Former Employee
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31.4K Messages
3 months ago
because he owes money for the phone, get a refund or sell it as locked to at&t, they wont unlock it
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