Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Troubleshoot your device issues
victtes's profile



1 Message

Wednesday, December 11th, 2019 9:49 PM

Refund on return of accessory only order

I placed an accessory only order on 18th November and used guest checkout as I am not an AT&T customer. I returned the order using the prepaid shipping label that came in the box on 22nd November (as per policy accessories return is accepted within 14 days). I have not yet received the refund on the order. I tried calling and chat options but I am not able to connect to right department. Every time I am being asked to call a different number but I do not get any answer. Could you please help.

No Responses!
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.