AT&T related help: Get info about device unlock eligibility
Phone registered under another acct - can't unlock
I foolishly bought a ZTE phone from Marketplace. Despite assurances the phone was not locked, this was untrue. I have submitted a request to have the phone unlocked, but after confirming the unlock request, I get an email from AT&T telling me the device cannot be unlocked as it is active on another AT&T account. I just paid $300 for this phone, and would like to use it. What are my options?