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L

New Member

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1 Message

Friday, July 17th, 2020 8:15 PM

past phone purchases

Apple has a (Edited per community guidelines) suit they are settling on and a phone we purchased thru AT&T is on the list.

We need a serial number and date purchased. How do we look at past purchases in our account?

We have only used AT&T and purchased our phones thru AT&T except for our last 2 phones which we purchased directly from Apple.

Community Support

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221.6K Messages

3 years ago

Hello there @lag22509!

 

Let's look into your request about obtaining your previous phone purchases including those devices' serial numbers. We want to advise that apart from old receipts which you may possess, currently, there's no way to retrieve the info you're seeking.

 

Lar, AT&T Community Specialist

New Member

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1 Message

5 months ago

I made a purchase around 2012 my names Shaun the phones were I phone 6s and I can't find the old contract u could pry pull up. But I need my past phone numbers for those phones

(edited)

Community Support

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221.6K Messages

5 months ago

Hello Zmann38, we're here to help with your past phone numbers inquiry.

 

Unfortunately, since it's been over 7 years there is not a way to pull up that information. 

 

Checking your credit report, or banking information is another way to find your old phone numbers because your previous addresses and phone numbers are often listed in the “Identity” section of your credit report.

 

Let us know if this helps. Reach back out to us if you have any other questions.

 

Jeff, AT&T Community Specialist

ACE - Sage

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111.1K Messages

5 months ago

Apple is no fool.  They dragged it out knowing few will have proof to collect.

As usual the only ones that are going to make out on this will be the ambulance chasers

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