Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Troubleshoot your device issues
Mustanggunner21's profile

New Member

 • 

1 Message

Friday, September 9th, 2022 5:14 PM

M6 Pro MR6500 Hotspot/Router gaming issues

So I use both my PC and Xbox Series X for gaming with the M6Pro MR6500 Hotspot/router as I don't live near a city. Signal and speed is just fine, but what is weird, is that only 1 particular game is entirely unplayable: Ark Survival Evolved.

Not lag, or anything, but I cannot join a single server. Whether Official or Unofficial PC servers, on my PC or my xbox. The day before I used the hotspot, I was using a land based connection at another location and was playing just fine and had been for years. As soon as I use the HotSpot now that it is my only source of connection, my NAT Type constantly is strict. I've tried port forwarding, disabling/enabling UPnP, power cycles, DMZ, nothing works. Even if the NAT type becomes OPEN, it still does not allow me to connect to any of the game servers. 

No other game does this. 
Yesterday, I was able to connect to a server twice. However, it constantly tells me "Address could not be found", despite having connected to it.  This is a stable, trusted, and known server. 

Community Support

 • 

232.9K Messages

2 years ago

Hello @Mustanggunner21, we are here to help with your hotspot.

 

Not every game will work on Hotspot. Sometimes the connection may not be strong enough for certain games. That may be what you are experiencing. 

 

Let us know If this helps!

 

Mellira, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.