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Troubleshoot your device issues
sebastian1919's profile

New Member

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14 Messages

Sat, Sep 24, 2022 1:25 PM

IPHONE SIM UNLOCK APPROVAL ERROR

They approved the process to unlock my device, enter the SIM and it keeps saying that I have to unlock the device, I have already restarted the cell phone, and reset the network configuration.
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sandblaster

ACE - Expert

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60.9K Messages

2 months ago

You need to wait at least 24 hours and possibly longer if you are not in the US after the approval to give time for Apple to update their activation servers. 

New Member

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14 Messages

2 months ago

I'm outside of the US, but it's been 2 days and it's still the same.
 
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ATTHelp

Community Support

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204.1K Messages

2 months ago

Thanks for letting us know the troubleshooting steps you've tried, @sebastian1919. We can point you in the right direction for additional help with your Device Unlock.

 

To best serve you while out of the country; please call +1.314.925.6925 (free from device) or chat with us on our website. 

 

Thanks for reaching out to our AT&T Community Forums! 

 

Sydne, AT&T Community Specialist

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