Ford F150 Hotspot not working
I have a 2022 F 150. Went to att using ford pass app and app does not recognized VIn number. Took vehicle to dealership. They say att problem. Took it to Att and they say ford problem. Called customer service for att car connect x 4 and all they say is vehicle vin is not showing in system and that ford has not sent paper work over and that was 2 months ago . I called ford. Gave them vin to make sure it would pull up in ford system. All good.
Someone please provided some help besides a number to customer service.