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samiam75T's profile

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2 Messages

Saturday, November 26th, 2022 9:17 PM

Discount not honored

I ordered a new line for an I Pad on Black Friday with a $150.00 discount AT&T canceled my order the next day because they couldn’t verify it was me, I sent a copy of my ID as requested. I called today when I received the cancellation notice and they placed the order again over the phone but refused to give me the discount. That is wrong of AT&T, how many people did they do this to!?

I have 3 phones and now this I pad as soon as I can I will pay them off and switch to Verizon. My order with the discount was canceled by them for no reason. What a scam! I


Community Support


207.2K Messages

2 months ago

Hello samiam75T, we're here to help you with your promotional concern.

Let's meet in a Direct Message to review your Black Friday Discount. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the forums).

Looking forward to speaking with you soon.

Carlton, AT&T Community Specialist
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