
Community Support
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15.2K Messages
Device Software Update: Amazon Fire Phone (SD4930UR)
Hello Everyone!
Summary Description:
- On May 23, 2016, Amazon released a software update for the Amazon Fire Phone (SD4930UR). This update will be published via Amazon’s Over-the-Air (OTA) platform via Wi-Fi. The software update is planned to be available for all Fire Phone customers by May 30, 2016.
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Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
7 years ago
Software Update Includes:
Software Download/Update Instructions:
User Initiated Software Update:
Amazon Initiated Software Update:
If the customer ignores this message, after 60 seconds, the installation will automatically occur.
If customer selects Later 3 times, after 4 hours, the following message will appear: “System Update Available. Your phone is ready to install a system update and will need to restart. You will not be able to make phone calls, including emergency calls, during installation.”
If the customer ignores this message, after 60 seconds, the installation will automatically occur.
New Software Specifications:
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vzy0wm1
Contributor
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2 Messages
7 years ago
I just got the Update message on my Fire phone and was excited! I thought "Yes! Finally Fire OS 5 for my Fire phone!" Nope. 4.6.6 to 4.6.6.1. Really?!
Come on Amazon! I know that the phone was deemed a "failure", but I not only bought one, I LIKE IT! (I had a iPhone for years) You REALLY need to support this phone. I am on the fence about buying an Amazon Echo. BUT...why should I? If it doesn't sell well, will you abandon it too?
Please hear me...the Fire Phone is NOT a bad phone. Please support it and you will have retained my business. I am an Amazon junkie. I have a Fire HD tablet, I have been a Prime member for a long time now, I subscribe to Amazon Instant Video, and ANYTHING I buy on the internet, I always buy through Amazon! (including Christmas shopping) I purchase music from Amazon Music as well. Supporting the Fire phone is a huge deal to me. I don't want to go back to "fruit".
You made the business decision to build it, now please support it!
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vzy0wm1
Contributor
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2 Messages
7 years ago
BTW, I know this is the AT&T forum, just couldn't help myself. Sorry.
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formerlyknownas
ACE - Sage
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111K Messages
7 years ago
@vzy0wm1
I am an Amazon junkie also, but my sister is the one with all the Amazon electronics. The has several kindles, the Echo and Fire TV.
The phone was new and unproven, so we passed it over. I hope they continue to support it for you.
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