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Troubleshoot your device issues
M

New Member

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2 Messages

Monday, September 20th, 2021 5:08 PM

Corporate VPN not passing, have an AT&T Unite Express 2

When logging into a corporate VPN connection, it acts like it wants to finish the process, but in a split second, a message pops up and says "Failed to resolve proxying route for request". Is there a setting in wifimanager i should be using or does the PC need to be updated with something to make it pass?

Accepted Solution

Community Support

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232.9K Messages

3 years ago

Hi @madehoyos0911! We're here to help with your AT&T Unite Express 2.

 

It looks like there may be a setting on the VPN that would be blocking the connection to your mobile hotspot device. We suggest that you reach out to your corporate business to make sure that is is compatible on our network.

 

We hope this helps!

 

Thank you for reaching out to the Community.

 

Samantha, AT&T Community Specialist 

New Member

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2 Messages

3 years ago

So I have an update on this. It turns out that the VMware was not the full client I needed installing. The second issue though is that it is a common problem for AT&T users to have this issue. AT&T hotspots, because their IP address changes, does not work well or nicely with VMware. 

Community Support

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232.9K Messages

3 years ago

We're glad you were able to locate the error that you were having with your AT&T Unite Express 2 @.

 

Thank you for the informative update and we apologize for any inconvenience this has caused you.

 

Please know, that we're here for your support and if you other questions, let us know.

 

Thank you for reaching out to AT&T Community Forums.

 

Jonye, AT&T Community Specialist

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